Frequently Asked Questions
Everything you need to know about your next pair of premium frames.
How do I know if a frame will fit my face shape?
We provide detailed measurements for every frame, including lens width, bridge distance, and temple length. Generally, we recommend square frames for round faces and rounder frames for angular faces to create a balanced aesthetic.
Do you offer prescription lenses for GentsEyewear frames?
Yes, we offer high-quality prescription services. Simply upload your valid prescription during the checkout process, and our optical lab will custom-fit your lenses with anti-reflective and UV-protective coatings.
What is your return policy if I am not satisfied?
We offer a 30-day hassle-free return policy. If your glasses don't fit perfectly or aren't what you expected, you can return them in their original condition for a full refund or exchange.
How long does shipping take for custom orders?
Standard non-prescription orders ship within 1-2 business days. For prescription lenses, please allow 5-7 business days for our lab to craft your lenses before shipping.
Are your sunglasses polarized?
Most of our sunglass collection features polarized lenses as a standard to reduce glare and provide superior visual clarity, though we also offer non-polarized options for specific fashion tints.
What materials are used in GentsEyewear frames?
Our frames are crafted from premium materials including hand-polished Italian acetate, lightweight aerospace-grade titanium, and durable stainless steel to ensure longevity and comfort.